Customer Portal 🌐 yourbusiness.com
Jane Smith
Signed in · ticket #FMW-2041

Welcome, Jane — we're already on it.

You're signed in automatically. Our system started diagnosing your site the moment you submitted — no waiting.

Your repair status

⚡ Scanning yourbusiness.com…

A quick surface scan — what we can see from the outside.

Detected instantly:
yourbusiness.com

Your site, right now

Live screenshot captured during the scan. Click to enlarge →

Opportunities

Not part of your free fix — these are optimizations we can do for you once you're back online.

Page speedWaiting for scan… Speed optimization

What we can do, by access level

Higher access = we solve more, faster. What you can grant depends on your hosting — which is why we detect it first.

AccessWhere it comes fromWhat we can do with itPower
Root SSH VPS · dedicated · cloud server Total control — server config, PHP, web server, files, database, migrations. Nothing's off-limits. ★★★★★
cPanel / host panel Shared hosting (GoDaddy, Bluehost…) Your whole account — files, database, email, DNS, backups, PHP version, one-click tools. ★★★★
SFTP + database Almost any host Files + database — replace broken files, fix code, swap themes/plugins, restore a backup, repair the DB. ★★★
WordPress admin Any WordPress site (+ our helper) Inside WP — update/replace plugins & themes, settings, content, plugin-based backups. Limited if the site is fully down. ★★
Managed-host dashboard / API WP Engine · Kinsta · Flywheel Their tools — backups, staging, SFTP, limited config. ★★
Collaborator invite Wix · Squarespace · Shopify · Webflow In-platform only — their editor & settings. No files, no database, no server.
💡 SSH on shared hosting? Rarely — true root SSH is a VPS/dedicated thing. On shared hosting you'll usually grant cPanel or SFTP, which covers almost everything for a normal site — and with the top-level login we can establish the best access within minutes.